PRIVACY POLICY

This Privacy Policy describes how Care West Insurance Company (“we”, “our” and “us”) collects, uses, discloses and protects personal information about individuals (“you” and “your”) that we collect for our business purposes. 

This Privacy Policy and the “Privacy Notice for California Residents” which supplements this Privacy Policy are part of the Terms of Use for this website.  By using this website, you agree to the Terms of Use, including this Privacy Policy and our “Privacy Notice for California Residents”, if applicable to you.   

PERSONAL INFORMATION WE COLLECT

“Personal Information” means information that we collect about you such as your name, address, Social Security number, employment information, and similar personal information.  “Personal Information” also may include your payment history and other financial information.  If you are a workers’ compensation claimant, “Personal Information” may include information about your injury, medical history and treatment.  

HOW WE USE AND DISCLOSE PERSONAL INFORMATION

We use Personal Information as necessary to manage our insurance business. 

We disclose Personal Information to insurance agents and brokers, claims administrators and adjusters, investigators, attorneys and other third parties that support our business.  We also may disclose Personal Information to government regulatory agencies, law enforcement and as required by subpoena or other legal process.

We do not sell Personal Information to third parties for marketing purposes.

HOW WE PROTECT PERSONAL INFORMATION

We restrict access to Personal Information to those of our employees and other parties who need the information to help us provide our insurance products and services and manage our insurance business.

We implement and maintain reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of Personal Information.  However, no transmission of information over the Internet is totally secure.  We cannot guarantee that information transmitted to us via this website or by email will remain confidential at all times.   

DATA ANALYTICS

We use Google Analytics, a web analytics service provided by Google, to track activity on our website.  We use other data analytics services to help us analyze customer data for underwriting purposes.  These service providers use their own tracking capabilities which may collect personally identifiable information about visitors to our website.  We are not responsible for data collection by those parties.

 “DO NOT TRACK” REQUESTS

We do not track a visitor’s use of our website and do not respond to “do not track” requests.  Google Analytics makes available an opt-out browser add-on which allows website visitors to prevent their data from being collected and used. 

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy was last updated effective April 1, 2020.  We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated Policy on the Website and update the Policy’s effective date.

CONTACT FOR MORE INFORMATION

If you have any questions or comments about this Notice or about Care West’s privacy practices, please contact us at:

Mail:   Care West Insurance Company, 2521 Warren Drive Ste. B, Rocklin, CA 95677, Attn. Privacy

Phone: (877) 625-6566 (toll free)

Email: privacy@carewestins.com