Care West Insurance Company!

Welcome to Care West Insurance Company!

Care West Insurance Company was formed to insure healthcare workers' compensation needs in 1989; and in 1996 became a licensed property and casualty insurance carrier. Today, Care West provides workers' compensation insurance to safety-minded California employers specializing in healthcare facilities, the hospitality industry, and the agriculture/farming industry; among others.

Our corporate office is located in Rocklin, California; and with assets in excess of $80 million, Care West has a Financial Stability Rating® of A-Exceptional.

Care West Insurance Company understands that California employers are not in business for just today or tomorrow, but for all the days that follow as well. We are serious about reducing accidents and controlling claims. We have a strong long-term business plan, and proven risk management and claims administration programs to ensure controlled growth and financial stability as we expand and diversify our business.

Care West's greatest challenges and goals are to maintain the highest level of service to our customers and injured workers to get them healthy and back to work as soon as possible; thus reducing claims costs, which in turn keeps our policyholders' rates as low as possible. We use efficient, yet personal service; so that when policyholders file claims, our efficient Claims Management Team speeds workers claims through our system. Employees receive the benefits they've earned quickly and without frustrating delays; thus policyholders spend less time following up and more time running their business.

Providing close, personalized service, with a sense of urgency, has produced stunning results for our policy holders. They experience a new sense of confidence in their ability to manage their workers' compensation insurance; and they also enjoy the industry's most favorable rates and terms.

More than half of our policy holders have ZERO claims
More than three-quarters of our claims are closed within 9 months; with our average being a claim closed within 3 months from the reported date of injury
We have decreased policyholders' accidents by 33%; and litigated claims by 74% within a 12-month period

Care West Insurance awarded first ever Excel Award for Technical Innovation!

Fiserv Insurance Solutions, a leading provider of innovative technology, professional services and strategic sourcing options for the insurance industry, announced the recipients of the Excel Awards during their annual Client Conference, held at JW Marriott Starr Pass in Tucson in September 2008. In recognition of their unique innovation and leadership, eight clients were honored for their accomplishments.

The Excellence in Technical Innovation award was presented to organizations that are highly rated in progressive use of technology through implemetation and integration of Fiserv Insurance Solutions products.

"Teamwork is a critical tool when trying to accomplish any new project or addition to your network," reports Nicole Irving, IT MAnager at Care West Insurance Company. "Beyond being a vendor, Fiserv Insurance Solutions is a critical member of our team, with a truewillingness to learn, listen and support te relationship. With this project, we made sure that our system was available 24/7 for anyone, improving the internal client experience and achieving high availability with virtually zero downtime."